How-To NOTES & Best Practice Articles

This page provides a number of useful primers, instructions, and process related best practices for using Gnosis and other Connect4 related services.

Gnosis Email & Marketing Communications

• Communicating With Email
  A primer on email marketing and etiquette, and essential tips in creating an effective HTML email message.
   
• Effective Email Campaigns
  A primer on the options for managing content for your email campaigns, and essential tips in creating email messages that people will actually read.
   
• Editing Email Message Templates & Web Pages
  Instruction on configuring Expression Web, editing layout templates, content templates and web pages integrated with your Gnosis system.
   
• Email & Marketing Resources Links
  
  The following links are to useful communications and marketing resource web sites not affiliated with Connect4, but, which in our opinion provide excellent advice and/or information on the subject of marketing communications.
  • Tips for Writing Nonprofit Marketing Copy That Works
  • GettingAttention.org. Non-Profit Marketing Tips & Newsletter
     

General Data Management Tasks

• Importing Data & Linking External Data Sources
  Gnosis provides some simple but powerful tools to import data and optionally, link the Gnosis Database to live or extracted external data sources.
• Refreshing & Managing External Linked Data
  Gnosis provides the capability to link to external data sources - even when such sources are not generally available on-line.  This article provides information on how to link off-line external data, keep it current by refreshing it with extracts, and, how to even set attributes in the external data.

Non-Profit Management Tasks

• Managing Contributions
  Using Gnosis to receive and acknowledge contributions, and manage financial posting to your accounting system.

Enquiry/Feedback Management & Issue Tracking

• Setting up & Managing Issue/Enquiry Tracking
  Setting up and Using Gnosis' sophisticated issue/enquiry tracking system to help you to efficiently manage interactions with your constituents or customers.

Connect4's Exchange Email Hosting Service

• Setting up your iPhone to synchronize with Connect4's Exchange Hosting Service
  Provides instructions for configuring your iPhone to synchronize email, calendar and contact information using your connect4 Exchange email hosting Service.
• Access your organization's Exchange Email Hosting Control Panel
  Use this link to access your exchange hosting service control panel and manage your account, mailboxes and other settings.
• Access your exchange mailbox manager
  Use this link to access your mailbox manager page to set options and configure your exchange mailbox.
• Login to your exchange email box using Outlook web Access
  Use this link to get access to your email using Outlook Web Access (OWA) using any internet connected web browser. We recommend using Internet explorer for the most feature rich functionality for this particular link, however, any browser will work.